Chapter 1: Cultural Competence and EMDR Therapy
Developing cultural competence is a journey, not a destination. The quest for cultural competence is an ongoing pursuit and viewing it that way is the first step. Applying a culturally informed framework can reshape how clinicians understand and approach their roles and interventions. While the need for culturally informed professional practice has always existed, the urgent and non-negotiable call for it has steadily increased in recent years. In the United States, for example, multicultural demographics are rapidly changing toward greater diversity, and we continue to be a country that offers a haven for refugees and new opportunities for recent immigrants. Yet we are also a nation stained by racist slavery and the historical and ongoing exploitation and systematic marginalization of individuals within difference cultures and cultural identities. Systemic oppression and other forms of culturally based trauma and adversity are a global reality.
In an increasingly interrelated multicultural world, it is imperative that mental health professionals be a leading force in understanding and serving the needs of diverse cultural populations and identities. As advocates for mental well-being, we are professional leaders. And so, it is imperative that, within the field of psychotherapy, which deals so intimately with who people are and where they struggle, we invite and address the culturally related aspects of our clients’ realities.
The remaining chapters of this book will provide rich illustrations of the many culturally related components of the human experience including detailed case examples, scholarly research, theoretically relevant information, and clinical recommendations for psychotherapy in general but, most specifically,
This chapter aims to introduce and contextualize the book with a meta-professional exploration of the intersection of cultural competence and human services delivery and integrate these ideas and best practices into
DEFINING CULTURAL COMPETENCE
One of the fundamental challenges to advancing the discussion about cultural competence in the field is simply defining the concept. The term “cultural competence” was first used in the 1980s as part of a broad examination of the field of health and human services and their systems of care (Cross et al., 1989). Since then, it has gained broad acceptance among individuals and organizations that seek to provide services that are culturally sensitive to a wide range of people. Cross et. al. defined cultural competence as “a set of congruent behaviors, attitudes, and policies that come together in a system, agency or among professionals and enable that system, agency or those professions to work effectively in cross-cultural situations” (Cross et al., 1989, p. 7). They defined “culture” as an “integrated pattern of human behavior that includes thoughts, communications, actions, customs, beliefs, values and institutions of a racial, ethnic, religious or social group” (Cross et al., 1989, p. 7). This broad meaning of culture, which includes a range of socially salient groups in a person’s life, is an important dimension of social identity.
“Competence” is defined as “the capacity to function effectively” (Cross et al., 1989).
Five essential elements of cultural competence were identified: (a) valuing diversity; (b) having the capacity for cultural self-assessment; (c) being conscious of the dynamics inherent when cultures interact; (d) having institutionalized culture knowledge; and (e) having developed adaptations to service delivery reflecting an understanding of cultural diversity (Cross et al., 1989, p. 8).
Since the concept was established, many organizations have aspired toward cultural competence and built upon these core concepts (Denboba,
Pedersen (2002) identified three components of clinical competence: (a) awareness/attitude, (b) knowledge, and (c) skills. Awareness was characterized as both an awareness of other cultures and an active effort by practitioners to assess their own beliefs and values toward culture in general and different cultures in particular. This combination of external awareness and internal reflection has been echoed consistently by others as a core component of cultural competence. Kaslow et al. (2004), for example, states that competence should include the capacity to evaluate and adjust one’s decisions through reflective practice.
Related to this need for internal reflection, Tervalon and Murray-García (1998) introduced the term of “cultural humility” as an important mindset or stance from which to approach cultural issues. This concept expanded upon Cross et al.’s (1989) third tenet of “having the capacity for self-assessment.” They proposed that three factors are fundamental for cultural humility: (a) a commitment to self-evaluation that includes qualities of humility, (b) a desire to fix unjust power imbalances, and (c) aspiring to develop partnerships with people and groups who advocate for others. They point out that the commitment to self-reflection should be lifelong and can build the capacity to respond flexibly with newly acquired knowledge. Yet they warn that any insights are of limited value if not implemented within culturally informed, clinical approaches that convey an understanding of a client’s cultural experience, especially those who have endured social injustice. They emphasize that a commitment to diversity and undoing social injustices should be a collaborative effort with like-minded advocates for societal change.
Waters and Asbill (2013) have stated that cultural humility is an attitude of openness from which one seeks to explore one’s own cultural perspectives and biases. Cultural humility generates a natural curiosity that motivates one to learn and expand understanding and entails suspending one’s own culture-centric views when entering the world of a client. Hook et al. (2013) describe cultural humility as the “ability to maintain an interpersonal stance that is other-oriented in relation to aspects of cultural identity that are most important to the [person].”
In addition to an increasingly articulated need for cultural humility, others have proposed additional concepts, terminology, and recommendations for cultural competence. Goodman et al. (2004) suggested that counselors should act as “agents of change” and identified several competencies for a social justice approach to multicultural counseling, including (a) ongoing self-examination and self-awareness, (b) sharing power, (c) giving voice, (d) facilitating consciousness raising, (e) building on strengths, and (f) offering clients tools for creating social change. Gallardo et al. (2011) proposed six concrete stages of multicultural counseling: (a) connecting with clients, (b) conducting a culturally relevant assessment, (c) facilitating awareness, (d) setting goals, (e) taking action and instigating change, and (f) welcoming feedback and maintaining accountability.
PROFESSIONAL ASSOCIATIONS STEPPING UP: THE MANDATE FOR CULTURAL COMPENTNECE
Many of the professional organizations that represent the different mental health disciplines have made efforts to define and support cultural competence. Generally, these efforts fall into two categories: supporting diversity of membership and offering culturally attuned and effective services.
The National Association of Social Workers (
Social workers should demonstrate understanding of culture and its function in human behavior and society, recognizing the strengths that exist in all cultures.
Social workers should demonstrate knowledge that guides practice with clients of various cultures and be able to demonstrate skills in the provision of culturally informed services that empower marginalized individuals and groups. Social workers must act against oppression, racism, discrimination, and inequities, and acknowledge personal privilege.
Social workers should demonstrate awareness and cultural humility by engaging in critical self-reflection (understanding their own bias and engaging in self-correction); recognizing clients as experts of their own culture; committing to life-long learning; and holding institutions accountable for advancing cultural humility.
Social workers should obtain education about and demonstrate understanding of the nature of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical ability.
Social workers who provide electronic social work services should be aware of cultural and socioeconomic differences among clients’ use of and access to electronic technology and seek to prevent such potential barriers. Social workers should assess cultural, environmental, economic, mental or physical ability, linguistic, and other issues. (
NASW Code of Ethics, 2021, p. 2)
The American Psychological Association (
Psychologists seek to recognize and understand that identity and self-definition are fluid and complex and that the interaction between the two is dynamic… and appreciate that intersectionality is shaped by the multiplicity of the individual’s social contexts.
Psychologists aspire to recognize and understand that as cultural beings, they hold attitudes and beliefs that can influence their perceptions of and interactions with others as well as their clinical and empirical conceptualizations. As such, psychologists strive to move beyond conceptualizations rooted in categorical assumptions, biases, and/or formulations based on limited knowledge about individuals and communities.
Psychologists strive to recognize and understand the role of language and communication through engagement that is sensitive to the lived experience of the individual, couple, family, group, community and/or organizations with whom they interact.
Psychologists endeavor to be aware of the role of the social and physical environment.
Psychologists aspire to recognize and understand historical and contemporary experiences with power, privilege, and oppression. As such, they seek to address institutional barriers and related inequities, disproportionalities, and disparities of law enforcement, administration of criminal justice, educational, mental health, and other systems as they seek to promote justice, human rights, and access to quality and equitable mental and behavioral health services.
Psychologists seek to promote culturally adaptive interventions and advocacy within and across systems.
Psychologists endeavor to examine the profession’s assumptions and practices within an international context, whether domestically or internationally based, and consider how this globalization has an impact on the psychologist’s self-definition, purpose, role, and function.
Psychologists seek awareness and understanding of how developmental stages and life transitions intersect with the larger biosociocultural context, how identity evolves as a function of such intersections and how these different socialization and maturation experiences influence worldview and identity.
Psychologists strive to conduct culturally appropriate and informed research, teaching, supervision, consultation, assessment, interpretation, diagnosis, dissemination, and evaluation of efficacy.
Psychologists actively strive to take a strength-based approach … that seeks to build resilience and decrease trauma within the sociocultural context. (
APA , 2018)
The International Society for Traumatic Stress Studies (
The
THIS BOOK’S TITLE
It is important to note a lot of thought went into the book’s title and the term “cultural competence.” Some people have negative reactions to the term “competence” as it might suggest that some are competent and some are not, or that no one can be truly competent in this area. Many, including myself, often use other terms which you will see throughout this book. Different terms such as cultural humility, cultural responsiveness, cultural awareness, cultural attunement, and cultural congruence can have important nuances and are often more fitting or relatable. Yet as one follows the history of the terminology, cultural competence is the broadest “umbrella” term that encompasses all of the terms listed. Recently, many have emphasized the importance of “cultural humility”; however, it is important to clarify that this awareness has always been consistent with a culturally competent approach and does not more directly depict the other dimensions of cultural competence such as the development of important knowledge and skills. In a plenary presentation at the 2020 Annual
Additionally, we use the term “cultural competence” in our title because this is a book for mental health professionals, and the term “cultural competence” continues to be the term primarily used in fields such as medical healthcare, mental healthcare, education, and others. Our clear intention is to link
The term “culturally based trauma” is included within the book title because much of this book is about addressing types of trauma which is primarily caused or otherwise enhanced within a cultural and societal context. In Chapter 3, the fuller term culturally based trauma and adversity (
EMDR THERAPY AND CULTURAL COMPETENCE
So how does the individual
As
A guiding theory, fundamental mechanisms of action, and other procedures that have demonstrated effectiveness and adaptability across a wide range of cultural contexts;
A clinical model that recommends assessing the importance of cultural identity and context;
A client-centered model that encourages adapting
EMDR to the client’s realities and needs;A growing body of knowledge in the form of published articles and presentations documenting
EMDR applications with different client cultural populations as well as useful and accessible non-EMDR information; andThe capacity to successfully treat the effects of adversity and trauma, which is increasingly being applied to culturally based trauma.
THE NEED FOR A CULTURALLY AWARE APPROACH
Cultural experiences, positive and negative, are fundamental dimensions of every human being’s life. Well-being is intertwined with social relationships and the well-being of one’s cultural groups. For many people, cultural values and affiliations are powerful and sustaining components of their lives. As
While to anyone reading this book, it might seem obvious that embracing our client’s cultural identity, values, and experiences is crucial to understanding and being accepted as a trusted therapist to assist them, this has not been the norm in our profession. Indeed, mental health professionals, including psychotherapists, have been criticized for operating with a culture-blind approach that has tried to separate “cultural” issues from “personal” issues (Ridley, 2005). While this “person first” approach may be well intended, salient aspects of who a person is are closely intertwined with their cultural identities.
A culturally inclusive approach recognizes that personal identity is meshed with cultural identity. However, despite the fact that most psychotherapists are thought to have egalitarian values and awareness of the importance of cultural forces on a societal level, psychotherapy practice, including trauma-informed psychotherapy, has historically ignored, minimized, or insufficiently recognized cultural context. Critics have described the Western psychotherapy model as being heavily influenced by a medical model that includes: the preeminence of the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (
Also, when therapists are insensitive to cultural identities, contexts and needs, they are at risk of implicit insensitivity or prejudicial treatment. In a sobering caution about the risks of a “culture-blind” approach, Ridley (2005) cites over 80 studies showing that psychotherapists engage in discrimination during their clinical practice. In his review of research on this topic, he discovered that prejudicial stereotypes influenced the following clinical decision points: diagnoses, prognoses, referrals, treatment planning, selection of interventions, frequency of treatment, termination, medical therapy, reporting abuse or neglect, duty to warn, involuntary commitment, deciding the importance of case history data, and interpreting test data. Ridley suggested other clinical behaviors might also be impacted, such as seeking consultation, developing empathy, expressing support, advocating for the client, and identifying with a client’s issues. Clearly, cultural associations are operating implicitly even when we are trying not to make them explicit.
This tendency to sidestep explicit attention to cultural issues may exist, in part, because therapists don’t know how to productively integrate culture within the psychotherapy model. Overcoming this obstacle will be explored throughout this book. Despite the potential for inherent bias within clinical mental health practice, a more culturally competent one-on-one psychotherapy model can create conditions for recovery and growth for individual clients.
EMDR AS A CULTURALLY COMPETENT THERAPY: EMBRACING THE OPPORTUNITIES AS CLINICIANS
Determining Best Practices and Core Competencies
How do we as
There is established knowledge regarding clinical guidelines development related to “core competencies” of clinical practice. In Core Competencies in Counseling and Psychotherapy (2011), Len Sperry (2011) offers a comprehensive model for defining and developing core competencies. Sperry proposes six areas of clinical core competencies: (a) conceptual foundations, (b) therapeutic relationship, (c) intervention planning, (d) intervention implementation, (e) intervention evaluation and treatment, and (f) cultural and ethical sensitivity. Within each competency, the model calls for an articulation of the three dimensions necessary for effective clinical treatment: (a) knowledge, (b) skills, and (c) attitudes. These three dimensions echo the growing consensus of components for cultural competence within the field, as previously cited.
I have used the Sperry model as a way of organizing and articulating steps toward cultural competence within
Applying the ASK Model to EMDR Therapy
The
Attitude
For the
An attitude of cultural curiosity seeks knowledge about a client’s cultural values, experiences, needs, and general ways of being. This knowledge can be acquired from the client, although the therapist should actively seek out information from other sources as needed. A culturally attuned attitude should go beyond merely conceptualizing the client’s experience and should be demonstrated by a commitment to active responsiveness to cultural needs.
Another essential clinical attitude for cultural competence is an awareness of the impact of systemic oppression. This awareness guides an anti-oppressive approach that seeks to undo the impact of oppression and supports social justice and the need for social equity, diversity, and inclusion (Archer, 2021; Ashley, 2021).
Skills
Culturally competent clinical skills are the clinical steps used by the clinician. They are developed with a culturally aware attitude and guided by learned cultural knowledge.
There are many additional skills that can be devised for cross-cultural effectiveness. For example, where language is a barrier, using fewer words and being sure to use culturally understandable metaphors are important. Other skills include conveying respect in culturally valued ways, sharing power by collaborating with the clients actively during the
Knowledge
Culturally competent knowledge refers to understanding the importance of culture in general, as well as an understanding about specific cultural realities of any particular client. A culturally curious attitude acquires knowledge as a natural and enjoyable part of attunement to the client’s cultural world. Knowledge can be gained from many sources. Knowledge about specific cultures includes the norms, values, beliefs, and needs of the culture. Even with general knowledge about a specific culture, it is important to not make assumptions that any one client fits a “cultural profile.” The clinician should assess the degree to which a client is attuned with these cultural ways, varies from them, or is in conflict with them.
Showing an awareness of cultural knowledge (a skill) can build trust. Some more specific examples of cultural knowledge include important aspects of communication such as forms of greeting and saying goodbye, the use and meaning of gestures, the meaning of eye contact, and norms for self-disclosure.
It is important to understand how the very process of engaging in
Again, this is only a partial formulation of content to demonstrate the use of the
More on EMDR Therapy and the Frontier of Cultural Competence
Though I am making the case for
Cross-Cultural Effectiveness
As mentioned,
■ is client-centered (client finds their own resolution or meaning);
■ places limited demands on language;
■ works effectively with translators;
■ can use non-verbal modalities (drawing);
■ can be implemented with group treatment methods;
■ allows clients to keep memories private;
■ accesses multiple memory components (cognitions, emotions, and body states);
■ includes simple self-assessment tools (Validity of Cognition [
VOC ], Subjective Units of Distress [SUD ]);■ requires no homework, literacy, or translated client materials;
■ integrates universal brain biology into the
AIP model;■ respects inherent healing mechanisms;
■ adapts bilateral stimulation methods;
■ builds on existing cultural resources/beliefs (e.g., local mindfulness practices common to many cultures);
■ encourages therapist attunement and non-intrusiveness;
■ allows for the problem to be identified in the client’s terms; and
■ is effective for a range of adverse experiences.
Not only can
Globally, many
An emerging frontier is the development of adapted
Making a Commitment to Cultural Competence: Setting Goals
Based upon a review of the literature regarding cultural competence, professional organizational recommendations, clinical competencies, and my own experiences within
Cultural Competence Goals for Clinicians
Understand the general importance of culture and the value of viewing individual client issues within their unique cultural contexts (including norms, values, beliefs, needs, etc.).
Reflect upon the meaning and influences of one’s personal cultural experiences and identities.
Maintain curiosity about other cultures with an attitude of humility which seeks to expand the limitations of one’s own cultural perspective.
Adapt
EMDR therapy methods to a client’s cultural context and needs.Assess for and treat the effects of culturally based trauma and adversity.
Empower clients in building resilience related to culturally based trauma and adversity.
Provide psychosocial education to clients as appropriate.
Assess for and treat clients with culturally related prejudice and discriminatory behaviors, thus reducing the legacy of culturally based trauma.
Support and ally with humanitarian efforts for social change including victim/survivor empowerment, social justice, anti-oppression approaches and policy reform.
Sustain therapist organizations which support the cultural competence of practitioners, and which are culturally competent organizations.
Seek ongoing education and training as needed to continue to develop cultural competence.
Cultural Competence Focus Areas for EMDR Organizations
These include the following:
Endorse explicitly, as an organization, core values aligned with cultural competence including the importance of diversity, inclusivity, societal equity, and anti-oppression values and policies.
Build and maintain cultural diversity of membership and leadership at all levels.
Strive to make
EMDR treatment options available to and effective with people of all cultures and economic capacities.Define and develop standards of cultural competence within
EMDR therapy and integrate them into overall core competency standards withinEMDR therapy.Define and maintain cultural competence standards for
EMDR -approved educational programs, trainers, and consultants.Compile knowledge, and support education and training regarding culturally competent
EMDR therapy.Support innovation and research related to culturally competent
EMDR therapy.Promote to the public, mental health organizations, and policy makers the ways in which
EMDR interventions have demonstrated cultural competence and effectiveness.Collaborate regarding cultural competence with other
EMDR and non-EMDR organizations.
These goals are meant to inspire and guide reflection that leads to action. They are simply one set of recommendations that can be used to identify one’s own priorities for personal and professional growth.
SUMMARY
Within the field of mental health, understanding and aspiring for cultural competence is a non-negotiable one-way path forward. Yet, it is important that this be a collective effort involving learning and collaboration. As
The content of this book seeks to be consistent with the emerging positions of
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