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Chapter 15: Leading in a Virtual World

Additional resources for this chapter

instructor material

DOI:

10.1891/9780826160720.0015

Authors

  • Graham, T. Scott

Abstract

The pandemic and evolving technology in today’s world of work combined to force many organizations (including healthcare) to rethink how they live, learn, and grow together. However, the crucial transition from a high-performing, face-to-face team to a high-performing virtual team does not simply happen. There must be careful planning with many lessons learned, discovered, shared, and activated along this vital, and sometimes painful, journey. The thoughts shared in this chapter provide many key lessons learned, along with powerful strategies to make this challenging migration succeed.