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Chapter 14: Resource Brokering: Managing the Referral Process

DOI:

10.1891/9780826171825.0014

Authors

  • Crimando, William

Abstract

The professional counselor often takes on the role of resource broker. A resource broker is a professional who helps the client to identify, access, and successfully use any vendor who can provide a service or material good necessary to operationalize the client’s service plan, that is, meet the client’s developmental needs or therapeutic goals. Success as a resource broker depends on the professional counselor having in-depth knowledge about community and professional resources. A resource broker is a professional who helps the client to identify, access, and use any vendor who can provide resources necessary to operationalize the client’s service plan. Resource brokers act in a liaison role among the client, the organization serving the client, and outside organizations from whom it is necessary to secure resources. The professional counselor, with whom the client is in a developmental or therapeutic relationship, is the ideal person to serve as resource broker.