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Chapter 19: I Need a Generic

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instructor material

DOI:

10.1891/9780826125187.0019

Abstract

This chapter presents an interaction between the provider and the patient. The patient needed her medicines to be generics. The patient’s social situation impacts her visit and her health/wellness. Social issues are key factors in American’s lives. Jobs, income, housing, food, health care, relationships, and so forth, all make up our social history. Too often, providers focus on the biological problem at hand the illness or injury and fail to take the patient’s social situation into consideration. Patients, especially those who are older, retired, unemployed, or with mental health problems, frequently have major social difficulties that impact their health and wellness in very real and troubling ways. Relationship building is a key component of interpersonal communication and critically important for every health care provider. It is vital to build trust with patients so they will share their very personal information with the provider.