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Chapter 19: The Network for Social Work Management Human Services Management Competencies and Practice Behaviors

DOI:

10.1891/9780826130686.0019

Abstract

This book presents a comprehensive list of leadership and management competencies from the Network for Social Work Management (NSWM) and the Council on Social Work Education (CSWE) along with a list of competencies and practice behaviors that are located in each chapter. This chapter discusses NSWM human services management competencies and practice behaviors. There are twenty one competencies, which include: establishes, promotes, and anchors the vision, philosophy, goals, objectives, and values of the organization; possesses interpersonal skills that support the viability and positive functioning of the organization; possesses analytical and critical thinking skills that promote organizational growth; models appropriate professional behavior and encourages other staff members to act in a professional manner; manages diversity and cross-cultural understanding and develops and manages both internal and external stakeholder relationships; and initiates and facilitates innovative change processes and advocates for public policy change and social justice at national, state, and local levels.