This chapter discusses the methods to establish program objectives and outcomes, to assess the availability of community resources, and to create, implement, and evaluate policies and procedures that minimize risk for individuals, families, groups, organizations, and communities. It describes the methods of service delivery, theories and methods of advocacy for policies, services, and resources to meet clients'/client systems' needs, concepts of social policy development and analysis, and techniques to inform and influence organizational and social policy. The chapter then explains the principles and processes for developing formal documents, methods to establish service networks or community resources, community organizing and social planning methods, and techniques for mobilizing community participation. It explores theories of organizational development and structure, the effects of policies, procedures, regulations, and legislation on social work practice and service delivery, and the impact of political environment on policy-making. The chapter ends with discussion of methods to evaluate agency programs.