This chapter helps creating the most effective programs/courses for the best student outcomes. Online education is nascent, especially in the helping professions, and little evidence of effectiveness was found in the literature about the impact of online learning in counselor education. Confidentiality in online learning is an ethical concern, and it may prevent counselor educators from adopting teaching technologies as rapidly as some other fields. However, technology is advancing and new technology and software will arise to cover the issues of privacy and confidentiality. The counseling skills suggested for online teaching strategies include questioning and probing, reflecting client’s feeling, and closing a session. They also make recommendations for helping students to establish and maintain therapeutic relationships online. These recommendations include training counseling students to convey affect with words and symbols, using emoticons, asking the client for clarification, and becoming familiar with common and popular and online abbreviations.

Childhood bereavement support is provided by a variety of professionals including chaplains, social workers, mental health counselors, psychologists, child life specialists, nurses, school counselors, thanatologists, and educators. This chapter discusses the issue of professional accountability and ethical considerations when working with bereaved children and their families in order to offer a framework for standards for this important type of support. It is not enough to solely provide orientation training to volunteers, it is also important to offer continued training for both new and existing volunteers. Organizations that provide support to bereaved children should establish written, agreed upon standards of practice to which program staff and volunteers are held accountable. The parent or legal guardian of children attending individual support, peer support groups, or grief camps should be provided a clear description of services being provided. Services provided should fit within the mission, vision, and values of the organization.