Many social service leaders with only a focus on promoting social justice had become increasingly aware that to grow, they needed to incorporate more financial and business management practices into their nonprofit organizations. Leaders in the for-profit world are becoming more concerned about the need for social responsibility and promoting programs that not only made a profit but also reflected a social justice perspective. This book explicitly integrates social justice principles into the management of a nonprofit organization. The book discusses the history of the development of nonprofit management up to the present day. It addresses legal and ethical considerations, organizational planning and staff management, finance, public relations, fundraising, public advocacy and volunteerism, program design and grant development, governance and board development, developing an international nonprofit, information technology, career development, and creating a nonprofit/social entrepreneurship organization. Additional chapters address quality improvement, mentoring, and proposal writing. The text is ideal for students and faculty in social service administration, human service leadership, social work management, public and community health, public administration, and health care administration and management.
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In order to be an effective manager, the key ingredient is to understand that the world, as it is perceived, is the world that is behaviorally important. As a manager, it is important to be able to differentiate between fact and inference. Managers should identify staff with high-power needs and understand that when those people feel powerless or not in control of a situation, they are more likely to be frustrated. As many managers view the appraisal process as intruding into their “regular” responsibilities, they tend to not want to go out of their way to concentrate on gathering, thoroughly evaluating, and digesting all the information needed to accurately assess a staff member’s performance. An ongoing and open dialogue between staff and management is critical to ensure that the manager is conducting him- or herself in a manner that fits into the parameters of social justice.