Individual Access

If you are having trouble with access or your CONNECT™ account, contact [email protected].

Be sure to include the following information in your email:

  • Title of content
  • Proof of purchase 
  • Screen shot of any error message you may be experiencing

Library/Institution Access

For journal subscription help, contact [email protected] or 1-800-633-4931 (outside the US/Canada: 205-995-1567).

For information about COUNTER reporting, EZProxy, KBART, and Web accessibility see our page for Institutions.